Audits & Optimization
Find out exactly where your product loses and frustrates users
We evaluate your product's interface and user flows against usability heuristics and real user behavior to pinpoint what's costing you conversions and trust.
Talk to an expertThe overview.
Confusing navigation, unclear calls to action, and friction-heavy flows quietly bleed users and revenue — often invisibly, because the team building the product is too close to see it. Our UX audits combine expert heuristic review with real usage data to show exactly where users struggle, why, and what fixing it is worth, so redesign decisions are grounded in evidence rather than opinion.
7-10 days
Avg. audit turnaround
2-3
UX specialists per audit
100%
Findings backed by real user data
What’s included.
Heuristic evaluation
Every core flow is assessed against established usability principles by senior designers, independent of your internal assumptions.
User behavior analysis
We review session recordings, heatmaps, and analytics to see where real users hesitate, backtrack, or abandon.
Accessibility review
Interfaces are checked against WCAG standards so usability improvements don't leave users with disabilities behind.
Prioritized issue log
Every friction point is documented with screenshots, severity, and estimated impact on conversion or task completion.
Redesign recommendations
Concrete, actionable direction for fixing the highest-impact issues, not vague suggestions to 'improve the UX.'
Stakeholder readout
We walk your product and design teams through findings live, so priorities are aligned before redesign work starts.
How we work.
- 01
Assess
We map your product's core user flows and gather usage data, session recordings, and existing research.
- 02
Analyze
Flows are evaluated against usability heuristics and cross-checked with real behavioral data to confirm where friction actually occurs.
- 03
Report
You get a prioritized, evidence-backed report ranking issues by impact on user experience and business outcomes.
- 04
Remediate
We can redesign and implement fixes directly, or hand off detailed recommendations for your design team to run with.
Typical engagement
2-3
UX specialists per audit
No open-ended timelines, no scope creep — just software that ships on a schedule you agreed to.
Start a projectTechnologies we use.
Frequently asked.
It helps. Session recordings and analytics let us validate heuristic findings against real behavior, but we can still deliver a thorough audit without them.
Ready to talk about ui/ux audits?
Let’s figure out the right approach together.